ABOUT US
We Empower Healthcare Professionals to Increase Their Resilience — on the Job!
Improve Provider Wellness, Resident Care & Organizational Vitality
A Pharmacist for Nearly 20 Years, I Know the High-Stress, Burnout Experience — and I’m Elated to Share a Better Way!
Walking into work at your Long-Term Care Facility will feel refreshing and light, like a welcome breeze on a hot day.
When you transitioned into LTC management, you envisioned using years of practical knowledge to improve your staff’s daily experience and enhance the lives of residents.
You never imagined leading the entire facility through a global health crisis. The pandemic feels like unpredictable sand beneath your feet as you adjust to endless changes in policies and protocols.
Your staff is amazing — and exhausted. Some begrudgingly comply with each update while you do your best to manage morale. In private moments, weariness hunches your shoulders. Residents’ families are grateful, but understandably concerned and more demanding with special requests.
Concerns around staff retention compound the strain as we deal with a second year of Covid-19’s unrelenting threat. Benefits include employee assistance programs, but staff are either unaware of options or too tired to pursue them on their own.
We all hope for a return to easier days.
What if You Could Measurably Increase Resilience within Your Staff — and Cause a Ripple Effect of Vitality throughout Your LTC Organization?
Every flight attendant reminds us to put our own oxygen mask on in an emergency. “Staff wellness” sits on your well-intentioned list while you put out other fires. We understand that, but this is an emergency.
I created Reficio Wellness to support functional wellness within large organizations — starting with management and healthcare providers. Practical, on-the-go applications jumpstart and maintain staff resilience so your entire organization excels in service and results.
Allow us to lead you to an oxygen supply that’s internal and regenerative — and teach your staff how to easily access it. With this ‘oxygen source,’ they can breathe and reset on the job.
Imagine your staff quickly pausing — in any moment during a shift — and applying scientifically proven techniques that enhance their decision-making skills.
What difference would that make for the daily experiences and outcomes of your organization?
Reficio Wellness provides fast and simple support that works.
Rooted in scientific research and a heart-centred approach, our program complements LTC environments. We take the time to customize our offering to your facility’s specific needs and ensure comprehensive application.
With mental, physical and emotional coherence, LTC providers vastly improve their capacity to continually provide excellent resident care under trying conditions.
You retain staff who fall back in love with their profession, residents receive optimal service and families feel secure about their loved one’s daily life. Win-win-win.
A Pharmacist for Nearly 20 Years, I Know the High-Stress, Burnout Experience — and I’m Elated to Share a Better Way!
Early in my career, a supervisor taught that we needed to walk through the door and magically shed our emotions. “You’re here to work,” he said. I subconsciously carried that belief around for years.
But our emotions stay within our bodies and affect those around us — without uttering a single word. Beyond that, what kind of care do we actually give when we’re disconnected from ourselves and suppressing our emotions?
Most people I meet in healthcare, especially in LTC, choose this profession because we are incredibly loving and giving. What if we optimize our ability to provide care through our hearts — rather than trying to hide or stay locked up in our heads?
It took the tragic and early loss of my mom to wake me up to this new idea.
She was 50.
It should’ve been a beautiful, happy time for my family. I had just welcomed my first child after years of fertility challenges. I staggered backward, reeling at her sudden loss — brutally contrasting the fresh, new life of my precious son. As if a light clicked on in a dark room, I saw everything adding up.
I was a workaholic: putting everyone else’s needs before my own and never caring for myself.
I realized the heavy toll daily stress was taking on my life — and my body.
I saw a new link between stress and my infertility. I’d paid the price of working myself to the bone, overextending and wearing myself out with worry. Both my children came when I had finally stopped trying to get pregnant and let go of control. When I released the expectation of what it ‘should’ look like, I received what I deeply wanted.
My mom’s passing gave me the gift of new perspective. A chance to jump off the merry-go-round and ask myself, “Am I doing what I love?” Life could change in an instant. Time to begin living.
What I really loved about my pharmacy work was connection with others. As I rebuilt my life, I discovered the importance of creating balance and wholeness. And that led to Reficio Wellness.
We Integrate HeartMath® skills and StressMasters® in Our Resilience Programs to Help LTC Professionals Reignite Their Passion and Purpose.
Because LTC attracts particularly special individuals (and we desperately need them for elder care in Ontario), we specialize in offering resilience services to these healthcare providers.
25 years of research backs proprietary HeartMath® Techniques that connect us to our hearts’ intelligence.
With specific training, management and providers learn to quickly access and utilize that wisdom in everyday situations.
Scientific research shows that regenerative emotions (like appreciation) lead to emotional, mental, spiritual and physical balance. The intersection of these four components creates coherence. HeartMath-methods train your staff to access coherence and bring the brain into a highly functional state — a tremendous resource within intense settings.
The Stress Mastery™ Questionnaire is funded by NIOSH and a certified product of the American Institute of Stress (AIS).
Using the Self Assessment Tool, your staff privately discloses information that identifies their individual stress warning signs, stress effects and stressors. From there, we help them recognize and understand how their assessment relates to their physical body, emotions and behaviour.
With this personal insight informing our expert guidance, we empower healthcare providers to implement a manageable stress-mastery plan. Supporting each team member to put into practice simple ways to transform their relationship with stressors deeply matters to us.
Your staff learns to use powerful tools to self-regulate at any time during their shifts.
Reficio Wellness trains LTC providers in Quick Coherence® — a transformative technique to reset fast and make quality decisions.
Available to start with your Management Team or customize a long-term contract, our programs provide substantial and measurable results. Combining in-person group training with one-on-one coaching — specific to LTC — we comprehensively address employee wellness.
Walk through the doors of your LTC home and feel lightness for a change. Look around and notice your resilient staff smiling. The energy feels softer.
You breathe in and release your own grateful smile. Time to begin the day.
HeartMath is a registered trademark of Quantum Intech, Inc. For all HeartMath trademarks, go to www.heartmath.com/trademarks.